Patient Information

Question: How does orthodontic coverage differ from regular dental coverage?

Answer: Orthodontic benefits are distinct from regular dental coverage. Insurance policies vary, with most having lifetime maximum orthodontic benefits and age limits. Once we verify your coverage and treatment begins, we'll handle the claims filing process for you.

Question: How will my insurance company pay the orthodontic benefit?

Answer: Typically, your insurance company pays a portion when you start your treatment, with the remaining benefit spread out over the course of treatment. Payments are usually made monthly, although some companies may pay quarterly, semi-annually, or annually.

Question: Will my insurance cover treatment if I obtain insurance after starting orthodontic treatment?

Answer: Most insurance companies won't cover treatment that's already in progress. However, exceptions may apply.

Question: How does it work if I have two or more orthodontic insurances?

Answer: When you have multiple insurance policies, a process called "coordination of benefits" determines how they work together. The primary insurance is typically determined by the insured's birthday month, among other factors.

Question: What should I do if my insurance benefits change during treatment?

Answer: If your benefits change, promptly inform our staff with your updated insurance information to avoid any loss of benefits or payment issues.